Frequently Asked
Questions

If you have any questions please do not hesitate to contact us, send us an email and we’ll get back to you as soon as possible.

When you make a booking with us you will receive a confirmation email outlining the details of your booking. A week before your stay you will receive a further email containing more details and helpful instructions for your stay.

You’ll receive directions and instructions on where to park in your pre-stay email. There is a car park before you get to the field, it is a short walk from the car park to the huts along a gravel path. You will have been given a code to the key box where you will find the key for your hut. When available Helen, the farmer who lives at Martingrange Farm may pop down and say hello whilst you’re checking in or after you arrive. 

We operate a self check in, with key box. When available Helen, the farmer who lives at Martingrange Farm may pop down and say hello whilst you’re checking in or after you arrive.  

Check in is from 3pm onwards. Check out is 10am.

The welcome pack in the hut contains information about the huts, instructions on how to operate things like the wood burner. There is also some information about the local area such as where to buy supplies and what there is to do. Helen is also nearby if you need anything.

Food essentials will be provided, including some breakfast items. There are shops nearby (10 min drive) where you can buy everything else you need.

We recommend you bring warm clothes, a waterproof coat and walking shoes and/or wellies for walking nearby. The huts will be nice and toasty with the wood burner but you may want to bring slippers to keep your toes cosy! We provide blankets to keep you warm whilst sitting around the fire pit but you may want to bring a warm coat for extra comfort.

We have wifi in the huts so you may want to a tablet or laptop to watch a movie.

We have all the cooking utensils and equipment that we think you may need – and of course a bottle opener is an essential!

The complimentary breakfast items that are provided for your stay may vary, but generally you can expect to find eggs, fresh bread, condiments, milk, juice, tea and coffee. These will be in your hut for your arrival.

Martingrange is a working farm, so to protect the animals we do not allow any pets on the farm or inside the huts.

There are steps up to the huts, as well as steps up to the beds within the huts. The huts are not wheelchair accessible.

Yes, we think our site is perfect for a group of people to come together – to encourage a full site booking we offer a 10% discount if you are to book all three huts. Please email me at ben@little-ash.co.uk to organise booking all three huts.

We understand that life isn’t always straightforward and there may be a reason that you need to cancel or change your booking. If you cancel your booking more than 7 days before your check-in, we will issue a full refund, however if you cancel within 7 days of your booking you will be charged 50% of the stay. If you change your booking more than 7 days before your check in, there will be no charge, however if you change your booking within 7 days of your check in, there will be a 10% alteration fee.

Essentials are provided including breakfast items, tea, coffee, milk, sugar, oil and a selection of spices. There is a co-op and a spar as well as a chemist in the nearest town which is a 10 min drive away. There are a number of large supermarkets about 20 min drive away.

We are on the edge of a small village called Trusham. There is no shop in the village but there is a charming pub that serves lunch and dinner, a nice playpark and lots of nice footpaths.

The nearest town, Chudleigh, is a 10 min drive away which has all necessary amenities.

The huts are surrounded by beautiful countryside and picturesque towns and villages. For more information about what to do and see during your stay, check out the ‘Where We Are & What’s Around’ page. 

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